social computing: how do you support it?

Robin Hastings, from the Missouri River Regional Library shared this:

In response to your recent blog post, in order:
1. We don't block any social network - but we do use the Centurion Guard software that lets us turn off the computer and come back up with all saved data (including viruses) cleared off of the hard disk. That seems to be enough to protect our assets, while still letting our patrons use the social networks that they love!
2. We provide basic instruction via a weekly blog post (librarylearning21.blogspot.com) that is available to staff and patrons both.
3. We did a formal Library Learning 2.0 program at MRRL (mrrllearning.blogspot.com) to teach staff about the networks that our patrons use, and now we are following it up with the Library Learning 2.1 program, mentioned above, that expands on the concepts covered in the first program.