patron training

Are you a trainer? Accidentally?

If you answered yes--even with a bit of unease and hesitation--read on, this webinar is for you.

Stephanie Gerding, a talented author, trainer, and librarian, will be sharing her immense knowledge of training techniques with those who didn't expect to have training listed on their job description (or for those who want to learn more!).

Never fear, Stephanie is here!

TechKnow Rodeo shows patrons the ropes

Using a theme can make technology training more compelling and downright fun!!

In March 2007, the Tuolumne County library in Sonora, CA held a wildly successful "Techknow Rodeo" that introduced the community of 5,000 to the many electronic resources available through the library, and set the stage for future training sessions

"We wanted to make it a fun environment and take away any intimidation," said library director Connie Corcoran.

A commitment to patron training

Whether formal or informal, planned or unplanned, most libraries offer some variety of patron training. Call it what you may, when a librarian bends over a public computer and offers help to a puzzled patron, that’s training, too.

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Have a story to tell?

Tell us about your daily routine maintaining public computers, or a moment when you were particularly proud. Don't forget that what might be "that's nothing" to you may be an "aha!" to someone else!

Need software?

Visit TechSoup to find donated and discounted software and technology products for your library.

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