issue tracking

Free support desk software: Ilient Sysaid

Getting overwhelmed tracking your tech support issues? The free version of Ilient Sysaid might help. Technology and Training Specialist Jaketha Farmer of the Lamar County Public Library in Mississippi informed us about the downloadable application that she's been using to track her library staff's requests.

Syndicate content

Recent comments

Have a story to tell?

Tell us about your daily routine maintaining public computers, or a moment when you were particularly proud. Don't forget that what might be "that's nothing" to you may be an "aha!" to someone else!

Need software?

Visit TechSoup to find donated and discounted software and technology products for your library.

arrow